Frequently asked questions:

If you can't find the answer to your question don't hesitate to reach out.

Q: I am missing a piece, what now? 

A: Send an email or a message on social media with your order number and the missing parts. I keep extra bricks on hand and will send them out the next business day.

 

Q: Do you ship internationally?

A: Yes, international rates start at ~$15 with USPS. 

 

Q: Do Imperial Brickz sets use real LEGO bricks? 

A: Yes, Imperial Brickz sets come with only new condition LEGO bricks.

 

Q: Do sets come with instructions? 

A: Yes, all sets include a QR code for the pdf instructions.  

 

Q: If I buy instructions will I receive a parts list? 

A: Yes, you can upload the parts list (XML file) here.

 

Q: What if I put the wrong address?

A:If your order still hasn't shipped I can change it. If your order is returned due to an insufficient address you will have to pay for a new label or your order will be canceled.

 

Q: How do I sign up for Galactic Rewards?

A: Click here or tap the gift icon in the bottom right corner of your screen, sign up for FREE!

 

Q: Why do your BrickHeadz cost so much more than the official ones? 

A: Each BrickHeadz contains a unique combination of unique bricks. To get all these bricks together in new condition you have to order from multiple different stores making the cost of bricks go up. Example here.

 

Q: What is an XML file?

A: The XML file a parts list that your computer can read. You can upload the file to BrickLink and it will automatically create a list with all the parts you need. This also gives you the option to buy the bricks from individual sellers on the site. Just remember all Imperial Brickz sets come with only new condition bricks.

 

Q: Doesn't LEGO sell their own BrickHeadz sets?

AYes, they do. If you are looking for original BrickHeadz sets check LEGO, or Bricklink for older BrickHeadz. (Not affiliate links)

 

Q: What is a BrickHeadz?

A: BrickHeadz are LEGO's take on a bobble head. LEGO has officially produced over 160 different BrickHeadz from various themes. Pictured below is a "blank" BrickHeadz:

 

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